Managed IT, cloud and cyber security for Australian businesses
We design, secure and run the networks, cloud platforms and customer systems that mid-sized businesses depend on. Based in Figtree, NSW, working with clients across the Illawarra, Sydney and Australia.
- Sophos Partner
- Working with AWS, Leader Systems and Atlassian
What we do
Eight services in four areas. Use one, or let us bring them together under one roof.
Cyber security
Find the gaps, close them, and keep watch around the clock.
- Essential Eight assessmentsEssential Eight assessments, risk and gap analysis, and the controls and training to close the gaps.
- Managed XDRA specialist team watching your endpoints, email, identity and Microsoft 365 around the clock.
- Microsoft 365 backupBackup for Exchange, OneDrive, SharePoint and Teams, with restores in seconds.
Cloud and AWS
Move to the cloud with a plan, and get more from it once you are there.
Networks and managed IT
A dependable network backbone and an IT team that looks after it.
Customer experience
Connect every channel your customers use to reach you.
How we work
The same disciplined process on every engagement, so you always know what happens next.
Step 1: Consult
We learn your goals, your current setup and what’s getting in the way.
Step 2: Assess
We review your systems against best practice and the standards that apply to you, such as the Essential Eight.
Step 3: Plan
You get a prioritised roadmap with costs and timelines to approve before work starts.
Step 4: Implement
We deploy and integrate with minimal disruption to your operations.
Step 5: Test and train
We verify performance and security, then hand over with training and documentation.
Step 6: Support
We monitor, report and keep improving as your business changes.
Support feeds the next review
A decade of keeping businesses connected and secure
Vital Gateway Group is an Australian ICT company that designs, delivers and manages IT for mid-sized businesses. We combine technology from Sophos, Amazon Web Services, Leader Systems and Atlassian with practical, customer-focused service: solutions that perform, scale and represent good value over the long term.
You work directly with experienced specialists, from AWS architects to cyber security consultants, who explain things plainly and stay with you after go-live.
More about us and our specialistsFree assessments
Not sure where to start? Each assessment gives you a clear picture and a short list of next steps.
Free cyber security health check
An Essential Eight assessment that shows where your defences have gaps and what to fix first.
Free cloud readiness assessment
Find out how ready your systems are for the cloud, and what a cost-effective move would look like.
Free customer experience audit
A review of how customers reach you today, and where better-connected channels would build loyalty and growth.
Start with a free first consultation
Book a free, no-obligation video chat. We’ll listen to where you are, tell you plainly what we’d do, and only then talk about cost.